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About Us

Mission Statement

Thomas Services strives to consistently provide its services to its clients at the highest possible level in a timely and professional manner.

Core Values & Philosophy

The core of TSI’s values and its culture is service to people. Simply put, we are committed to the people “for” whom we work (our clients) and the people “with” whom we work (our colleagues).

Core Values in Action

The company’s service delivery model is borne out of its core values and its mission statement. The focus areas are the following:

  • Strong Management Leadership
  • Best-In-Class Execution
  • A Partnership Approach to Client Services
  • A Team of Experienced & Highly Qualified Professionals
  • A Work Environment where Strong Morale is Priority

Clients & Partners

TSI takes great pride in the partnership it shares with both its clients (past and present) and its major vendors, which include the following:

TSI Timeline

With over 24 years in the industry, TSI has established itself as one of the more experienced, value-added service companies in its field.

Year Key Event
1993
  • Company incorporated in Georgia
  • Signs service contract with Scientific Games Corporation (Georgia Lottery Services Partnership)
2003
  • Renews contract with Scientific Games Corporation (Georgia Lottery Services Partnership)
2005
  • Forms new subsidiary, Tennessee Vending Services LLC
  • Signs service contract with Scientific Games Corporation (Tennessee Lottery Services Partnership)
  • Signs contract with Scientific Games Corporation (District of Columbia Lottery Services Partnership)
2009
  • Owner/CEO devotes full-time effort to Company operations
  • Owner/CEO implements new business growth strategy
2010
  • Signs service contract with Intralot USA (District of Columbia Lottery Service Partnership)
2011
  • Implements new TSI Staffing Model and Field Technician Training program
  • Implements new Fleet Management program
  • Signs service contract with GTECH Corporation (Illinois Lottery Services Partnership)
2012
  • Launches its Telecommunications Services
  • Launches its Special Project Management Services
  • Moves to expanded Warehouse/Office facility
  • Expands TSI Management Team and Board of Advisors
  • Signs new contract with GTECH Corporation (Missouri Lottery Special Projects Initiative)
  • Signs new contract with Multiband USA (DirecTV Installation Services Partnership)
  • TSI serves as a Corporate Sponsor to the Chicago Scholars Foundation annual Swing for Scholars Fundraiser
2013
  • TSI serves as a Corporate Sponsor to the Chicago Scholars Foundation annual Swing for Scholars Fundraiser
2014
  • Launches first product line in new Specialty Digital Signage Division
  • Tony Saragnese joins the TSI Management Team as COO Press Release_Tony Saragnese
  • TSI CEO joins the Executive Council of The Cara Program
  • TSI serves as a Corporate Sponsor of the Cara Program Annual Golf Classic
2015
  • TSI contracts with Intralot to provide installation services for their Georgia COAM project
  • TSI contracts with GTECH to provide installation services to the Missouri Lottery
  • TSI contracts with GTECH to install Ventus modems for the Illinois Lottery
  • TSI contracts with GTECH to install Megaplier buttons for the Illinois Lottery
  • TSI serves as a Corporate Sponsor of the Cara Program Annual Golf Classic
2016
  • TSI contracts with IGT to provide installation services to the Washington State Lottery
  • TSI contracts with IGT to provide installation services to the Wisconsin Lottery
  • TSI renames its employee incentive program the Deandre Reese Award in loving memory of its devoted employee
  • TSI serves as a Corporate Sponsor of the Cara Program Annual Golf Classic
2017
  • TSI contracts with IGT to provide installation services to the Missouri Lottery
  • TSI serves as a Corporate Sponsor of the Cara Program Annual Golf Classic
  • TSI contracts with Intralot to provide various services to the Ohio Lottery